Our Customers' Reviews
I recently needed work done on my car and Tuffy was recommended to me by a friend. OUTSTANDING work. I was in and out in no time and the work was done right. I will be returning and recommending Tuffy to everyone I know!!
— Janet S., Toledo, OH
Andrew was awesome! Not only did he give excellent customer service, he had no problem explaining to me the issues I was having with my vehicle as well as giving me quotes! Keep up the great work and thank you for all youre help!
— Asia J., Toledo , OH
The guys have always been kind & helpful. I recommend this shop to all my friends & family. Thank you Tuffy!
— Leslie K., Maumee, OH
So impressed with Andrew. Brought car in anticipating a costly muffler replacement. He indicated it was a gasket, and charges were very reasonable. Andrew was very good at explaining things and was very genuine! Highly recommend!
— Pat B., Sylvania, OH
Went here to have a flat tire repaired. The tire was fairly new so knew it didnt need to be replaced. The mechanic checked on where the puncture was and advised me that due to where it was (near the sidewall), they couldnt repair it because the patch size would cause it to go up the sidewall which is not allowed. But then, the mechanic did something amazing. He said this is a relatively new tire and you probably have roadside hazard coverage; go back to where you bought it and check. I did that, and he saved me having to but a whole new tire. Tuffy didnt make any money on me but due to their honestly, won a lifetime customer. I had already been here before for a brake job (which they did perfectly and in short time), but this sealed the deal for me.
— Keith P., Sylvania, OH
— Daniel A., Toledo, OH
Thanks for quick service and most excellent pricing for services rendered I really appreciate you guys
— Carmen A., Holland, OH
I've had my car serviced here a couple of times. Great service and friendly staff. I would recommend Tuffy Auto Service to my family and friends.
— Walt J., Toledo, OH
I went in last month for the first time for the free Veterans Day oil change. They were full that Monday, so they honored the Veterans Day deal until Friday when they could see me. They did the job quickly and correctly, and had a lounge area with drinks for me to wait while they worked. Ill definitely go back.
— Tanner H., Toldeo, OH
We can't begin to express our thanks and gratitude to you and your entire staff. Your generosity and kindness have been overwhelming. Thank you and we hope you enjoyed the donuts. Steven and Family
— Steven P., Toledo, OH
I brought my car into Tuffy to have the exhaust replaced because it all of the sudden became louder than a Harley Davidson. I fully expected to have to replace the muffler, exhaust pipe, and possibly the catalytic converter. Short of putting my car in a lift (and all of the sudden becoming proficient in the workings of my exhaust system) I had no way of knowing exactly what was wrong. Tuffy mechanics could have told me any number of things were wrong with my exhaust, instead they told me the truth in that I only had 4 bolts rust away and they simply needed to replace those 4 bolts and install 4 gaskets where those 4 bolts go. A crooked mechanic could have easily taken me for $500 or more telling me my entire exhaust system was rusted away and needed replacement. Tuffy told me the truth and dealt with me honestly and ethically. In the one simple act of treating me with honesty and fairness, Tuffy has created a customer for life. I would like to say thank you to the mechanics at the Tuffy store on West Central Ave. in Toledo, Ohio.
— Christopher M., Sylvania, OH
I had to bring my car in to Tuffy for new tires and struts. They were able to do the work in a timely, professional manner. I was very pleased with the out come. I had to bring my car back to Tuffy for additional repairs. The clutch switch and ignition switch. The repairs at first were fine, but the same day they changed out my ignition, I got stranded. Turns out that the starter was also part of the problem. I was able to get my car towed to Tuffy and was able to get my car back the next day. I haven't had any problems since the repairs have been done. They are a great group of guys who have your best interest at heart. They do their best to provide customers with outstanding work, professionalism and knowledge. I'm very grateful for their team!
— TONYA A., WATERVILLE, OH
Very professional and courteous
— Sudhir B., Toledo, OH
ANOTHER GREAT EXPERIENCE AT THE CENTRAL AVE TUFFY! ASSISTANT MANAGER JOHN WAS GREAT WITH SUGGESTIONS AND KNOWLEGABLE INFO REGARDING MY RECENTLY PURCHASED 2003 IMPALA I BROUGHT IN. I ALSO NEVER FELT PRESSURED TO HAVE WORK DONE THAT WAS NOT URGENT UNLIKE OTHER SHOPS I HAVE DEALT WITH. THESES GUYS ARE PROS! THANKS AND I WILL BE BACK
— GARRY H., TOLEDO, OH
Always top notch service at Tuffy! Had them put new tires on my car, and appreciated the honest opinion on which would be best.
— Julia K., Toledo, OH
The guys there are always nice to me and take care of my car quickly. I'm always happy with the service I get at this location.
— Charles S., Toledo, OH
Very helpful staff! I came in to have my brakes replaced near the end of the workday, and instead of turning me away they just made a team effort to finish the job more quickly than estimated. This was a life-saver, as I was out of town on a trip and needed the work done quickly.
— James M., Toledo, OH
I had a loud sounding exhaust in my Sienna and I went to Tuffy to have it diagnosed. I was greeting by a very friendly manager in a very clean and well organized lobby. The manager told me everything the staff was going to do upfront to get me back on the road and they delivered with their price quote and service. After I got back on the road, I noticed the repair hadn't quite gotten the noise quieted during heavier acceleration, so I took my van back the next day. Again, the manager was really nice and so was the technician I had contact with. They fixed additional holes that were present but difficult to spot and told me there was no charge for the return visit! I got back to work that day and told the men and women I work with that if they are in the area of Sylvania and need any mechanical auto work done to make it a point to visit Tuffy on Central Ave in Sylvania. What a terrific experience I had! Great job there Tuffy!!
— Marc M., Toledo, OH
I went in for an alignment. The guys were great! They went over everything on my car. Keep up the excellent work guys on Central Ave. I will definitely recommend others and I myself will come back for service.
— Mike G., Toledo, OH
My first experience with Tuffy Central was when my son's car was making this loud noise that could heard from the inside but not the outside. I had gone to a few different shops no one could seem to figure out what the problem was. I stumbled into Tuffy and that same DAY, the car was fixed! Everyone at Tuffy Central is awesome, from Manager Chris to Assistant Manager John, who I have been working with most recently. I always feel like I'm being treated honestly and fairly by true professionals. The prices are not only competitive, they go out of their way to make sure you get all the discounts available, I have four cars in my family. I will be taking them all to Tuffy Central for all my service needs. Chris, John and the entire crew, you guys are the greatest! Thank you! Harold Lindsey.
— Harold L., Toledo, OH
I arrived at Tuffy after going to several other repair services. I needed a new tire on my Saturn and each place I went to required a 2 hour wait. I went to Tuffy's and Craig had several other projects he and his team were working on, but I explained to him that I was in a big rush. He told me he could have me out in 20 minutes; he had me out in 15, Service was excellent and he really helped me out when I needed it! Excellent company.
— Noah E., Delta, OH
— Aalea R., Toledo , OH
I recently moved here from Kentucky, I had no clue where to take my SUV to get oil change. Everyone always has signs Oil change $19.99 special. I looked online to check reviews and I asked around ( lady's I work with) everyone said to take to Tuffy!! So I did ! I have now used their services twice and I can tell you they are great guys there. I will continue to use their services. weather oil change or new tires.
— Ashley B., Gibsonburg, OH
Tuffy had extremely excellent service! Very fast and very nice! I will definitely take my car to them anytime it has an issue because this place is quality. I would really recommend Tuffy to a friend!
— Allisen M., Sylvania, OH
Been looking to find some place that I felt I could trust. Craig ( manager ) definitely made this happen. He went above and beyond and I will recommend Tuffy on Central by King to family and friends 5 star
— Mark B., Rossford, OH
A++ Great Service here. Went for just an oil change, but the manager Craig was so professional and helpful, the normal expectation you have for a oil change/auto shop was completely exceeded. I highly recommend this place. It was clean, good atmosphere, and you don't feel like you might get ripped off... and you don't! Kudos to everyone at this location for going above and beyond.
— Nate S., Toledo, OH
Nate, Tony and their fellow mechanics work hard to make you happy. they recently helped me with a stubborn nut for a DIY maintenance item, a BIG help without charge.
— Bob A., Sylvania, OH
When I had a problem with my 2002 Accord, Howard and the guys in the shop made the repairs. However, due to a defective part (ball joint), they not only replaced the bad part, but did so without charge. Their honesty and kindness has kept me coming back as a customer. Their desire to see that I am treated well and satisfied with all repairs is something that other shops would do well to take into consideration. I would not hesitate to bring my cars to them in the future.
— Bob T., Toledo, OH
The Best Auto Service Center In Town. The choice is obvious. Honesty, integrity & competency. Thank you for getting my vehicle fixed on time and done correct the first time, at a fair price.
— Jane U., Toledo, OH
Finally a repair shop that is trustworthy! My wife took her vehicle in for an oil change and brake inspection. Although she expected to pay several hundred dollars, the store manager Nate was honest and helpful. He explained my wifes brakes to her and advised her that the front brakes were the only ones necessary at this point. Other shops we have been at have taken advantage of her. THANK YOU TUFFY!!! KEEP UP THE GOOD WORK!!! Very Satisfied, will return.
— Brian A., Toledo, OH
Very helpful with advice about DIY and answering questions about the vehicle. Recommend services yet don't push stuff. Loyal customer for 5+ years.
— Robert A., Sylvania, OH